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Electronics Contacts and Support  

Electronics Issues
Customer Support Center
313-592-5800

Procurement
Monica Rubin 
313-592-5389
monica.rubin@detroitdiesel.com

Support Hours

Software Title

Hours of Support

Phone Number

DDEC/ MBE Reprogramming System

7:00 a.m. to 10:00 p.m. EST
Monday through Friday

7:00 a.m. to 7:00 p.m. EST
Saturday and Sunday

313-592-5800

Information Management Products

Pro Driver
Pro Driver DC
DDEC Reports
Data Summaries
DDCOMM

7:00 a.m. to 10:00 p.m. EST
Monday through Friday
 
7:00 a.m. to 7:00 p.m. EST
Saturday and Sunday

313-592-5800

Diagnostic and Service Software

Detroit Diesel Diagnostic Link (DDDL)
Power Service Parts
Power Service Literature
Spec Manager

7:00 a.m. to 10:00 p.m. EST
Monday through Friday

7:00 a.m. to 7:00 p.m. EST
Saturday and Sunday

313-592-5800

SERIES 30/40
Reprogramming Support

7:00 a.m. to 10:00 p.m. EST
Monday through Friday

7:00 a.m. to 7:00 p.m. EST
Saturday and Sunday

313-592-5800

Extranet Support

7:00 a.m. to 10:00 p.m. EST
Monday through Friday

7:00 a.m. to 7:00 p.m. EST
Saturday and Sunday

313-592-5800

Navistar Parts Catalog

7:00 a.m. to 10:00 p.m. EST
Monday through Friday

7:00 a.m. to 7:00 p.m. EST
Saturday and Sunday

313-592-5800


 

Additional Support Information

 


 

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