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THE CUSTOMER SUPPORT CENTER PROVIDES:
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Express Forms:
- Backdoor Password Request
- Mainframe Change Request
- DD15 Product Report
- Request for Assistance
(MBE, S60, DD15 or Other)
Technical Service / Diagnostic Assistance
- DDEC Modifications
- DRS, DDRS, DDDL
(To purchase or register DDDL, call Nexiq-Snap On 877-974-3539)
- Extranet Support
- Parts and Technical Support
- Up and Running Program
- Freightliner Wiring Diagrams
PLEASE HAVE THE FOLLOWING AVAILABLE WHEN YOU CALL:
- Engine Serial Number
- VIN Number
- Location Code (DDC or DTNA)
- Mileage
- Diagnostics Already Performed
- Snapshots
- Logfiles
- Pictures
THE CUSTOMER SUPPORT CENTER SUPPORTS THE FOLLOWING ON-HIGHWAY ENGINES:
- Series50
- Series 60
- DD15
- MBE 4000
- MBE 900
- Sterling Bullet
- Sterling 360
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